Studio
Transoms & sidelights
Room dividers
Gift items
Picture of the Month
Gallery of sold pictures
FAQ questions
Terms & policies
Alice Chick
115 S.W. 89th Way
Coral Springs, Florida 33071
Phone:954.753.7957
Fax: 954.346.9517
alice@stainedglassinnovation.com
1. What are our policies about privacy?
2. Which credit cards does Stained Glass Innovation accept?
3. How is the stained glass picture shipped?
4. What is the return policy?
5. What procedure is followed if the picture arrives by the delivery company damaged?
6. What if I discover that the picture was damaged when I unpack the box?
7. What are our warranties?
8. What are our liabilities?
1. What are our policies about privacy? Return to top of page.
It is Stained Glass Innovation's policy to respect and protect the privacy of our customers and the users of www.stainedglassinnovation.com or www.alicechick.com. We want to reassure users of this Site that we will not sell, share, or rent user information with others.
2. Which credit cards does Stained Glass Innovation accept? Return to top of page.
We accept MasterCard and Visa.
3. How is the stained glass picture shipped? Return to top of page.
The shipper will be selected by Stained Glass Innovation, Inc. based upon the following criteria: size, weight, and cost. If you have a preferably shipper, then you must notify Alice Chick at (954) 753-7957.
4. What is the return policy? Return to top of page.
If you are not satisfied with the stained glass piece, we will be happy to accept a return for an exchange or refund. All shipping charges including insurance will be the responsibly of the purchaser. All returns must be preauthorized by Alice Chick at (954) 753-7957 prior to shipping the picture.
5. What procedure is followed if the picture arrives by the delivery company damaged? Return to top of page.
If the delivery appears to be damaged when received, then have the delivery driver make a note on the bill of lading and contact Alice Chick at (954) 753-7957 immediately.
6. What if I discover that the picture was damaged when I unpack the box? Return to top of page.
Save the box and packing materials and immediately contact Alice Chick at (954) 753-7957. Please note that return shipping charges and insurance are paid by the purchaser.
7. What are our warranties? Return to top of page.
Stained Glass Innovation is providing this site and its contents on an "as is" basis and makes no representations or warranties of any kind, either express or implied. Although Stained Glass Innovation believes the content to be accurate, complete and current, Stained Glass Innovation does not represent or warrant that the information accessible on this site is accurate, complete, or current. Price and availability information is subject to change without notice.
8. What are our liabilities? Return to top of page.
In no event shall Stained Glass Innovation be liable for special, indirect, exemplary, or consequential damages or any damages whatsoever, including but not limited to, loss of use, without regard to the form of any action, including but not limited to contract, negligence, or other tortious actions, all arising out of or in connection with use, copying, or display of the contents of this site. In an effort to provide our customers with the most current information, Stained Glass Innovation will, from time to time, make changes in the Contents and in the products or services described on this Site.